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Refund and Returns Policy

At Unique Beadworks, we want you to be completely satisfied with your purchase. If for any reason you are not, you may return the item(s) within 14 days of receipt for a refund, minus any shipping costs. Please note that the buyer is responsible for the return shipping fees.

To initiate a return, please contact our customer service team at help@uniquebeadworks.com. We’ll provide you with instructions on how to return the item(s) and process your refund.

To be eligible for a refund, the item(s) must be in their original condition and packaging, and must not show any signs of wear or damage. We reserve the right to refuse a refund if the item(s) do not meet these criteria.

Once we receive the returned item(s), we’ll inspect them and process your refund within 5-7 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

If you received a damaged or defective item, please contact us within 48 hours of receipt so that we can arrange for a replacement or refund. We may request photos of the damage or defect to assist with our investigation.

Thank you for choosing Unique Beadworks, and please don’t hesitate to contact us with any questions or concerns about your purchase or our return policy.

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